Privacy Policy
At HealingRoom, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Last updated: February 11, 2026
Information We Collect
We collect information you provide directly to us when you create an account, purchase books, join a Healing Room session, or book a counseling session. This may include:
- Name and contact information (email, phone number)
- Payment information (processed securely through Flutterwave)
- Profile details and relationship interests
- Contents of counseling intake forms (highly confidential)
How We Use Your Info
We use the information we collect to provide, maintain, and improve our services, including:
- Processing your transactions and sending related information
- Providing support and facilitating counseling sessions
- Sending you technical notices, updates, and security alerts
- Personalizing your experience on the platform
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your counseling data is treated with clinical-level confidentiality and is only accessible by assigned certified counselors.
Note: We do not store credit card information on our servers. All payments are handled by Flutterwave, a PCI-DSS certified payment processor.
Your Privacy Rights
Depending on your location, you may have rights to access, delete, or export your data. We facilitate these requests through the Briding Hearts App.
Questions about our Privacy Policy?
Our legal team is here to help you understand your data rights.
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